Warranty Information
Standard Warranty (Unless listed otherwise on the invoice)
All parts come with our Standard Warranty, which provides a 6-Month Parts-Only Warranty. This plan includes a one-time replacement part and is non-transferable.
The customer is responsible for all labor and diagnostic work, including any startup failure. To obtain a replacement part, a copy of the original invoice must be provided. The replacement part carries a six-month parts-only warranty.
Extended Part Only Warranty
This warranty includes a one-time replacement part. It is non-transferable, and the customer is responsible for all labor and diagnostic work.
To obtain a replacement part, a copy of the original invoice must be provided. The replacement part comes with a six-month parts-only warranty, with the option to purchase additional warranty coverage. Refer to the individual invoice for specific warranty term.
Extended Part & Labor Warranty
This warranty covers a one-time replacement part and a one-time labor reimbursement in the event of a failure. It includes protection for initial startup failures. Labor reimbursement follows shop rates per hour, capped at $1,000, in accordance with All Data R&R Guidelines. Diagnostic labor is not covered, and the warranty is non-transferable.
Additionally, the plan provides $100 credit toward gaskets, filters, and fluids. To qualify for labor reimbursement, an inspection must be performed by a Lentini Auto Salvage-approved inspector. Failure to complete an inspection before removing the defective part will void the labor warranty.
The replacement part includes a standard six-month parts-only warranty. Extended warranty options for the replacement part are available for purchase. Refer to the individual invoice for specific warranty term.
Lifetime Corrosion Warranty
The Lifetime Corrosion Warranty covers body sheet metal panels against corrosion due to defects in factory-supplied materials or workmanship. This plan includes a one-time replacement part and is non-transferable. The warranty does NOT carry over to the replacement part, but the option to purchase an additional warranty is available.
Frequently Asked Questions
We do not offer any Extended Warranties on Parts for Diesel Vehicles.
We pay out based on BOOK TIME, at YOUR SHOP RATE, with a $1,000 MAX Payout.
All labor payouts are paid once the original unit is returned to Lentini, and the replacement unit is successfully installed in the vehicle.
You do not NEED to have a professional repair facility install the part, but failure to have a professional repair facility install the part will void the labor coverage of the warranty. A copy of the original installation invoice will be required prior to the labor payout.
No, all extended warranties must be purchased at the time of the original sale.
All warranties start on the original invoice date.
Call 800-735-8464 Ext 1 to open a warranty claim, be prepared with your invoice number, symptoms, any fault codes, current mileage, and best contact information.
All claims vary. We make sure once the claim is received, a claim specialist will be in contact with you in 1 business day. Cooperation is key to a quick and seamless claim process.
Yes, if you have a warranty issue on your part, and cannot get the vehicle back to the original repair facility, we will work with the new repair facility to facilitate the warranty process. Proper documentation from the original repair may be required.
Most labor payouts will be paid directly to the original purchaser of the part, from there, they will be able to pay their shop directly.
